Our FAQ page lists out the common problems and queries that a customer would face while accessing the site or placing orders. We update our FAQ section regularly to address more queries of our customers.You can go through the following frequently asked questions to clear your doubts about our return, refund, tracking, and cancellation policy.
Is free shipping available?
Free shipping is available on orders over INR 499.
Can I cancel my order?
You can cancel your order at any time. The cancellation process is also very simple.
Can I track my order?
Yes, you can track your order on our website. You can even contact our customer support team for the same.
Is a full refund possible on Achievershop?
Here at Achievershop, you will be able to get a full refund but there are some terms and conditions.
Does it come with a money back guarantee?
Yes, Achievershop.com offers 7 days money back guarantee.
How can I get the special sale?
The special sale is only valid for first time purchases. You will get instant 10% off on items in the first order.
Is it necessary to have an account to shop on Achievershop.com?
Yes,you need to sign up and create an account on the Achievershop website. It’s necessary to log into your Achievershop account to order Achievershop products. Also, you need to be 18 years old to have an Achievershop account.
How to contact the customer service team of Achievershop?
You can mail your issues to [email protected]. Our dedicated customer service team will revert to you in no time.
Do Achievershop.com provide the COD payment option?
Yes, Achiervershop.com comes with aCOD payment option along with other payment methods.
Are the items packaged properly?
The items are shipped in packages with durable plastic wrap. Even fragile items are packaged following the standard packing procedures.
When is the order expected to be delivered?
The customers are supposed to select a specific production time as well as shipping time during the checkout process. Based on that, the order will be delivered to the given address.
Is my personal information safe with Achievershop.com?
We at Achievershop.com, use safe and secure payment methods. We have a very secure website that handles your personal information with utmost care. In any case, you should not share your account details and password with strangers.
How the products are delivered to the customers?
We at Achievershop, use the best courier services for delivering the product to our customers.
Do you accept orders placed online?
Yes, you can place orders online very easily.
Can I change the delivery date of my order?
You can easily change the delivery date of our order on our website. You can also contact our customer support team for the same.
How much amount we have to pay as a delivery charge?
The delivery charge varies according to the drop location. If you order something over INR 499 then you do not have to pay anything as a delivery charge.